返還フォーム

Thank you for using the Gaia BTM service.

We would like to inform you that, as a result of a recent operation conducted on the Gaia BTM, a deposit of your cryptocurrency has been received by us.

Accordingly, we kindly ask you to complete the return form linked below with the required information.

 

*Full Name
*Email
*Order Number
*Cryptocurrency Type  
*Transaction ID
You can check the transaction ID from your own wallet.
*Refund WalletAddress

For the refund, please provide your personal wallet address. Kindly ensure that all information is accurate before submission to avoid any errors.
* Required

Based on the information you have entered, we will return the cryptographic assets you have entrusted to us within 5 business days as a general rule.

Please note that any fees associated with the return of crypto assets will be borne by the customer in accordance with Article 4.2 of the Terms of Service for guest users. 

If you have any questions regarding the process, please do not hesitate to contact us at our toll-free number: 0800-808-0480.